Policies

Shipping

Items will be shipped within 3-5 days of payment via USPS, and tracking numbers will be provided. Please contact me if you have a special request. Alcove Craft is not responsible for lost or damaged packages.

 

Returns

New and unused items may be returned or exchanged within 7 business days of delivery.  The customer will be responsible for return shipping costs, and a refund will be issued when the item has been returned in its original condition.

 

If an items arrives damaged, please contact me and I will issue a return label. You may be asked to provide photos of the damaged item. A refund will be issued when the damaged item has been returned.

 

Wholesale

Please contact me with any inquiries

 

Care

Jewelry is made of polymer clay, so it is delicate and fragile. Handle with care, and clean any blemishes with a clean, damp cloth.